BusOnlineTicket.co.th always strive to improve and enhance our service with the aim to provide the best online booking experience to our customers. With our newly added refundable ticket feature, you can now have more flexibility and ease when you book your ticket online on BusOnlineTicket.co.th!

Refund Terms & Conditions

  1. This Refund Policy shall only be applicable for selected operators with its terms. Please refer to Operators’ Refund Policy.
  2. Upon cancellation, the discount amount, travel insurance, processing fee or BOT Miles redeemed in the booking will not be returned in any form of amount.
  3. Once the cancellation is confirmed, the particular booking record will be removed from customer’s booking history and the cancellation is irreversible.
  4. Ticket(s) collected or exchanged at the counter cannot be canceled or refunded.
  5. A partial refund is not allowed.
  6. The refund amount will be based on the Refundable Amount that is stated in the Refund Policy, maximum capped at the payable amount for the ticket price.
  7. All refunds will be refunded back via the payment method stated on the refund confirmation email within 14 business days.
  8. Cancellation fee may apply to selected operators.
  9. The management of BusOnlineTicket.co.th reserves the right to change the terms and conditions of this Refund Policy without prior notice.

Operators’ Refund Policy

This Refund Policy only applies on online ticket booking made from the listed operators on BusOnlineTicket.co.th:

Operator Period/day Cancellation Charge*
New Tavorn3 3 30% on bus fare
Rungprasert Tour 3 30% on bus fare
Air Chaiyaphum Co., Ltd. 3 30% on bus fare
Thian Chai Air Co., Ltd. 3 30% on bus fare
Sawasdee Esan 3 30% on bus fare
Phitsanulok Yanyon Tour Co., Ltd. No cancellation & refund
kantharalak 3 30% on bus fare
Bang Saphan Tour 3 30% on bus fare
Kanchanaburi Express 3 30% on bus fare
Prakit Yon Tour 3 30% on bus fare
Kammaratrungruang 3 30% on bus fare
Jirattakarn Khemarat 3 30% on bus fare
Porn Piriya Tour Co., Ltd. 3 30% on bus fare
Bangkok Busline 3 30% on bus fare
Mahachanachai Ubon Tour 3 30% on bus fare
Prayat Tour 3 30% on bus fare
Thaisanuan Tour 3 30% on bus fare
Lotus Phibun Tour 3 30% on bus fare
Sombat Tour  
Buntharik Tour 3 30% on bus fare
Sawasdee Surin 3 30% on bus fare
Wathanasakorn Tour 3 30% on bus fare
Suwannatee Transport Co., Ltd. 3 30% on bus fare
Lignite Co.,Ltd 3 30% on bus fare
Sri Suthep Tour 3 30% on bus fare
Siam Dernrod 3 30% on bus fare
Piya Rungrueng Tour Co., Ltd. 3 30% on bus fare
Sap Phaisan Tour 3 30% on bus fare
Nakhon Si Racha Tour 3 30% on bus fare
Nakhon Si Rom Yen Tour 3 30% on bus fare
Bus Express 3 30% on bus fare
Phuket Travel 3 30% on bus fare
Krung Siam Tour 3 30% on bus fare
407 Pattana 3 30% on bus fare
Phetprasert Co., Ltd. 3 30% on bus fare
Orsuksa Tour 3 30% on bus fare
Sawasdee All Thai 3 30% on bus fare
Airport Van Rental(Thailand) Co., Ltd. 3 30% on bus fare
Nakhonborrikarn 3 30% on bus fare
Sri Trang Tour Co., Ltd. 3 60% on bus fare
Sri Siam Tour 3 30% on bus fare
Esan Tour 3 30% on bus fare
New Mitr Tour Co.,Ltd. 3 30% on bus fare
Lignite Tour (Northern Thailand) 3 30% on bus fare
Sasanan Transport 3 30% on bus fare
Sun Bus Co., Ltd. 3 30% on bus fare
Khonkaentour 3 30% on bus fare
Van Group 5 3 30% on bus fare
TCL Van 3 30% on bus fare
Monsiri Travel 3 30% on bus fare
Laokhwan 3 30% on bus fare
CP Transport 3 30% on bus fare
Si Mongkol Transport No cancellation & refund
Navanakorn Tour 3 30% on bus fare
Van Group 4 3 30% on bus fare
Tara Tour 3 150 Baht/Ticket/Seat
Panthip Tour 3 80 Baht/Ticket/Seat
Mama Tour 3 80 Baht/Ticket/Seat
Win Tour BKK 3 80 Baht/Ticket/Seat
Win Tour Chiang Mai 3 80 Baht/Ticket/Seat
Win Tour Sukhothai 3 80 Baht/Ticket/Seat
Win Tour Phitsanulok 3 80 Baht/Ticket/Seat
Andaman Wave Master 3 80 Baht/Ticket/Seat
Boonsiri 3 80 Baht/Ticket/Seat
Bundhaya Speed Boat 30 hours before departure 40% on ticket fare
Chok Anan Tour 3 120 Baht/Ticket/Seat
KTTT No cancellation & refund
Lompraya No cancellation & refund
Mekong Express 3 80 Baht/Ticket/Seat
My Son Krabi Tours 3 80 Baht/Ticket/Seat
Rayong Tour No cancellation & refund (T&C)
Samui & Transportation Corporation 3 80 Baht/Ticket/Seat
Sea Holiday 3 80 Baht/Ticket/Seat
Suvarnabhumi Burapha Bangkok 3 80 Baht/Ticket/Seat
Suvarnabhumi Burapha Pattaya 3 80 Baht/Ticket/Seat
Suvarnabhumi Burapha Trat 3 80 Baht/Ticket/Seat
Travel Mart 2 80 Baht/Ticket/Seat
Bus 999 6 hours before departure time 20% on bus fare
SRT More than 3 hours 20% on train fare
Prempacha 60 Baht/Ticket/Seat
Raja Ferry 10% on ticket fare
Tawanok Tour No cancellation & refund
Win Ayutthaya 91 No cancellation & refund
JP Global No cancellation & refund
Chureang Travel No cancellation & refund
Hot Spring Van Transport No cancellation & refund
KST Travel 2 80 Baht/Ticket/Seat
Ahlin Tour No cancellation & refund
Budsarakam No cancellation & refund
NCA21 1 80 Baht/Ticket/Seat
NCA Tour 1 80 Baht/Ticket
Rungkit Tour 3 (can’t request for long holiday & high season) 80 Baht/Ticket/Seat
Rungreaung Tour No cancellation & refund
Watcharin Tour 3 80 Baht/Ticket/Seat
Bell Travel No cancellation & refund
Ploysiam Speedboat 5 80 Baht/Ticket/Seat
Archiperago 2 80 Baht/Ticket/Seat
Pakchong Carrent 2009 1 80 Baht/Ticket/Seat
NCA No cancellation & refund
Elephant Airport Express No cancellation & refund
J.K.P. Transport No cancellation & refund
SANTHAT 2011 No cancellation & refund
Andaman Sea Tour And Transport 3 80 Baht/Ticket/Seat
Sri Tawong Tour 2 80 Baht/Ticket/Seat
Go Ho Travel 1 80 Baht/Ticket/Seat

 

on 11/04/2024