Refund Policy

BusOnlineTicket.co.th always strive to improve and enhance our service with the aim to provide the best online booking experience to our customers. With our newly added refundable ticket feature, you can now have more flexibility and ease when you book your ticket online on BusOnlineTicket.co.th!

Refund Terms & Conditions

  1. This Refund Policy shall only be applicable for selected operators with its terms. Please refer to Operators’ Refund Policy.
  2. Upon cancellation, the discount amount, travel insurance, processing fee or BOT Miles redeemed in the booking will not be returned in any form of amount.
  3. Once the cancellation is confirmed, the particular booking record will be removed from customer’s booking history and the cancellation is irreversible.
  4. Ticket(s) collected or exchanged at the counter cannot be cancelled or refunded.
  5. Partial refund is not allowed.
  6. The refund amount will be based on the Refundable Amount that is stated in the Refund Policy, maximum capped at the payable amount for the ticket price.
  7. All refunds will be refunded back via the payment method stated on the refund confirmation email within 14 business days.
  8. Cancellation fee may apply to selected operators.
  9. The management of BusOnlineTicket.co.th reserves the right to change the terms and conditions of this Refund Policy without prior notice.

Operators’ Refund Policy

This Refund Policy only applies on online ticket booking made from the listed operators on BusOnlineTicket.co.th:

New Tavorn330% on bus fare

Operator Period Cancellation Charge*
Rungprasert Tour 3 30% on bus fare
Air Chaiyaphum Co., Ltd. 3 30% on bus fare
Thian Chai Air Co., Ltd. 3 30% on bus fare
Sawasdee Esan 3 30% on bus fare
Phitsanulok Yanyon Tour Co., Ltd. 3 30% on bus fare
kantharalak 3 30% on bus fare
Bang Saphan Tour 3 30% on bus fare
Kanchanaburi Express 3 30% on bus fare
Prakit Yon Tour 3 30% on bus fare
Kammaratrungruang 3 30% on bus fare
Jirattakarn Khemarat 3 30% on bus fare
Porn Piriya Tour Co., Ltd. 3 30% on bus fare
Bangkok Busline 3 30% on bus fare
Mahachanachai Ubon Tour 3 30% on bus fare
Prayat Tour 3 30% on bus fare
Thaisanuan Tour 3 30% on bus fare
Lotus Phibun Tour 3 30% on bus fare
Sombat Tour 3 30% on bus fare
Buntharik Tour 3 30% on bus fare
Sawasdee Surin 3 30% on bus fare
Wathanasakorn Tour 3 30% on bus fare
Suwannatee Transport Co., Ltd. 3 30% on bus fare
Lignite Co.,Ltd 3 30% on bus fare
Sri Suthep Tour 3 30% on bus fare
Siam Dernrod 3 30% on bus fare
Piya Rungrueng Tour Co., Ltd. 3 30% on bus fare
Sap Phaisan Tour 3 30% on bus fare
Nakhon Si Racha Tour 3 30% on bus fare
Nakhon Si Rom Yen Tour 3 30% on bus fare
Bus Express 3 30% on bus fare
Phuket Travel 3 30% on bus fare
Krung Siam Tour 3 30% on bus fare
407 Pattana 3 30% on bus fare
Phetprasert Co., Ltd. 3 30% on bus fare
Orsuksa Tour 3 30% on bus fare
Sawasdee All Thai 3 30% on bus fare
Airport Van Rental(Thailand) Co., Ltd. 3 30% on bus fare
Nakhonborrikarn 3 30% on bus fare
Sri Trang Tour Co., Ltd. 3 30% on bus fare
Sri Siam Tour 3 30% on bus fare
Rungkit Tour 3 30% on bus fare
Esan Tour 3 30% on bus fare
New Mitr Tour Co.,Ltd. 3 30% on bus fare
Lignite Tour (Northern Thailand) 3 30% on bus fare
Sasanan Transport 3 30% on bus fare
Sun Bus Co., Ltd. 3 30% on bus fare
Khonkaentour 3 30% on bus fare
Van Group 5 3 30% on bus fare
TCL Van 3 30% on bus fare
Monsiri Travel 3 30% on bus fare
Laokhwan 3 30% on bus fare
CP Transport 3 30% on bus fare
Si Mongkol Transport 3 30% on bus fare
Navanakorn Tour 3 30% on bus fare
Van Group 4 3 30% on bus fare
Tara Tour 3 150 Baht/Ticket
Panthip Tour 3 80 Baht/Ticket
Mama Tour 3 80 Baht/Ticket
Win Tour BKK 3 80 Baht/Ticket
Win Tour Chiang Mai 3 80 Baht/Ticket
Win Tour Sukhothai 3 80 Baht/Ticket
Win Tour Phitsanulok 3 80 Baht/Ticket
Andaman Wave Master 3 80 Baht/Ticket
Boonsiri 3 80 Baht/Ticket
Bundhaya Speed Boat 3 80 Baht/Ticket
Chok Anan Tour 3 80 Baht/Ticket
H Heaven 3 80 Baht/Ticket
Indra Tour 3 80 Baht/Ticket
JKP Transportation 3 80 Baht/Ticket
Lompraya 3 80 Baht/Ticket
Mekong Express 3 80 Baht/Ticket
My Son Krabi Tours 3 80 Baht/Ticket
Phi Phi Cruiser 3 80 Baht/Ticket
Rayong Tour 3 80 Baht/Ticket
Rungkit Tour 3 80 Baht/Ticket
Samui & Transportation Corporation 3 80 Baht/Ticket
Santung 3 80 Baht/Ticket
Sea Angel 3 80 Baht/Ticket
Sea Holiday 3 80 Baht/Ticket
Songserm 3 100 Baht/Ticket
Sri Mongkol 3 80 Baht/Ticket
Super Jet 3 80 Baht/Ticket
Suvarnabhumi Burapha Bangkok 3 80 Baht/Ticket
Suvarnabhumi Burapha Pattaya 3 80 Baht/Ticket
Suvarnabhumi Burapha Trat 3 80 Baht/Ticket
Travel Mart 3 80 Baht/Ticket
Yanyon Nakon Chiang Mai 3 80 Baht/Ticket
Bus 999 5 hours before departure time 10% on bus fare

 

on 04/04/2021.